Summer 2016: Pharma Tech Industries recently launched F.I.R.S.T., the Fast Investigation Response Solving Team, to quickly determine the root cause of any quality control deviation that occurs. The group amounts to a dedicated, cross-disciplinary unit that quickly responds to production deviations and, in doing so, shortens typical investigation times.  The ultimate goal, of course, is to best ensure on-time, defect-free delivery of customer projects.  The team is composed of members from a variety of core groups – including Safety, Engineering, Quality, Operation and Facilities – but can enlist personnel from any department relevant to a specific quality issue. 
 
According to Tee Noland, President & CEO of Pharma Tech: “F.I.R.S.T. allows Pharma Tech to further fulfill its promise of providing the best possible experience to its customers.   This team empowers key personnel to effectively fast-track any quality control issue by expediting the key steps, which include segregation of the product, realization of the issue, and restarting production as quickly as possible.  From there, processes are reviewed and discussed in order to continuously improve protocol for quality control and oversight.”