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Exploring best practices for the employment of quality risk management within laboratory operations.
June 19, 2024
By: Paul Mason
Executive Director, Lachman Consultants
Change management is essential to a pharmaceutical quality system, and it is considered one of the primary elements, as stated within ICH Q10.1 It is expected and understood that change is inherent to a cGMP setting, and, as such, there needs to be a systematic and structured process for addressing change. ICH Q10 states: “[T]o evaluate, approve and implement these changes properly, a company should have an effective change management system… The change management system ensures continual improvement is undertaken in a timely and effective manner. It should provide a high degree of assurance there are no unintended consequences of the change.” This leads to a critical concept of change management—risk. The September 2006 FDA “Guidance for Industry: Quality Systems Approach to Pharmaceutical CGMP Regulations”2 states: “Quality risk management can, for example, help guide the setting of specifications and process parameters for drug manufacturing, assess and mitigate the risk of changing a process or specification…” However, a company should not make the mistake of enabling a culture where risk of change automatically blocks any change; rather, risk management should be looked upon as a primary tool for enabling successful change as this requires understanding of the potential consequences of a change and facilitates definition of the necessary controls for the change to be implemented. Inherent to the “c” of cGMP is that a company’s management encourages change as it is essential to a culture of continual improvement. Within a laboratory setting, it is recognized that there can be various triggers that result in a need to make a change. For example, this can be due to quality investigations that drive a corrective action, which in turn leads to a change control, or because of a continual improvement project. Whatever the trigger, it is imperative, when executing a change, that it is under a quality-approved procedure. EudraLex Volume 4, Annex 15, under Chapter 11.2,3 states: “Written procedures should be in place to describe the actions to be taken if a planned change is proposed to a starting material, product component, process, equipment, premises, product range, method of production or testing, batch size, design space or any other change during the lifecycle that may affect product quality or reproducibility.” Inherent to a robust change management program is ensuring that there is a comprehensive record of a change. Such documentation should map the process flow of the change whereby there is documentation of the intent of the change, the associated risk/potential impact, an initial review of the change record, an implementation plan, results from execution of the change, and monitoring of the effectiveness of the change. Commonly, there is a change review board, consisting of SMEs from the various impacted departments, that participates in the review and approval of a proposed change. The focus of a change review board is ensuring the adequacy of the risk assessment of a change along with the required controls. In the laboratory setting, it is expected that a considerable percentage of changes will relate to analytical test procedures. When assessing the impact of such test procedure changes, there will need to be consideration of the impact that changes will have on the method (and the associated data), which in turn will be based upon the significance of the changes. When revising a test procedure, there needs to be an understanding of the significance and impact of the change; ICH Q124 refers to Established Conditions (ECs) that “are legally binding information considered necessary to assure product quality” and are associated with the control strategy for the product. ECs also apply to test procedures and relate to the importance of method development as part of analytical lifecycle management. ICH Q12 states: “ECs related to analytical procedures should include elements which assure performance of the procedure. The extent of ECs and their reporting categories could vary based on the degree of the understanding of the relationship between method parameters and method performance, the method complexity, and control strategy.”
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